If you're using ratings, see the number of conversations for each rating, sliced down per week or month, or customer support operator.
Understand how your customers perceive your customer support and improve your customer satisfaction.
Build your one-click reportSeamlessly import, organize, filter, and manipulate your Intercom data. Analyze it alongside data from other sources, and build custom Intercom dashboards and reports.
Use the spreadsheet formulas and functions you already know and love — including calculated columns, lookup functions, and aggregation formulas. Plus, Actiondesk offers additional, more powerful features that help maximize your business intelligence.
Thanks to real-time cloud-based updates, any changes to your data made from within Intercom are automatically reflected in your Actiondesk spreadsheet.