FAQ

We Answer Your Questions

Explore our FAQ for an answer or contact us on Twitter if you can't find what you are looking for.

How is Actiondesk different to access and explore my data?

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There are 5 painful options to access and explore your data:
spreadsheet + the infamous copy-paste CSV
😱 just hell. you don’t want a full time job to keep reports updated.

spreadsheet + scripts
😱 you don’t want to be the only geek in the team to be able to modify the scripts.

spreadsheet + add-on
😱 the interface is clunky and it takes time to update when changes are needed.

lightweight BI tool
😱 it’s expensive, complex to setup and only a few people know how to use it.

internal tool
😱 false good idea, you spend precious engineer time.

Actiondesk
No copy-pasting
✅ No script to maintain
✅ No engineer time
✅ No clunky interface
✅ No learning curve
✅ Live data
🏆 With Actiondesk, you can access and explore all your live data in one place. As easy and flexible as a spreadsheet, as powerful as a BI tool

See a detailed comparison of Actiondesk features vs. Other Solutions

How much does it cost?

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There are two options:
- You can get early user access under the condition that you hop on a call every two weeks to give us feedback 😊. In that case, it’s free
- The regular access costs $20 / month / user.

Is the data live?

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Yes, any data you import to Actiondesk from an external data source will be refreshed automatically. 

Is the data synced both ways?

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No, you can only view your data in the Actiondesk spreadsheet. You can’t make changes that would sync back to your data source. It’s a feature we’ll eventually add though.

Does Actiondesk store my data?

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We only store your data temporarily while you’re working on your spreadsheets and viewing them. We do not store your data permanently.

How easy is it to connect Actiondesk to my data source?

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If it’s a SaaS software, it takes 30 seconds. If it’s a database, you’ll need the following credentials [put credentials]. If you don’t know what this is, you should ask your engineering team. Once you have them, it takes 30 seconds too. Have a look at this video.