Freshdesk Reporting Templates

Freshdesk is customer support software that helps organizations of all sizes deliver amazing customer experiences. Freshdesk offers a single, flexible platform to manage multiple channels and customer interactions - from email and phone to social media and live chat. With Freshdesk's help desk features like Knowledge Base, Community Platform, Live Chat, Phone Support, etc., teams can offer the best service experience possible while reducing costs on average by 20%.

Logo ActionDesk

Actiondesk is a spreadsheet interface that connects to Freshdesk and your other data sources so you can build live reports.

Put your Freshdesk reports on a spreadsheet

Use our pre-built Freshdesk templates to get started quickly. Or you can start from scratch - integrating a data source takes only 2 minutes.

Or, if you have your own use case in mind...

Start building your Freshdesk report


Connect your Freshdesk data live

Actiondesk connects to Freshdesk and any other external data sources or your internal database. You can import your data live in a table, no csv exports required.

Build reports like Google Sheets

Actiondesk's spreadsheet interface works like Google Sheets or Excel. You can use basic formulas, build pivot tables, charts, graphs, and dashboards. Nothing to learn.

Slack and email digest

With Actiondesk, you can automate your reports over Slack or Email. That way, your whole team stays on top of everything.

Edmit founder

“Having the power of a spreadsheet with the ability of importing data from multiple sources that automatically refresh has instantly solved all of our reporting problems”

Beth Goulet, Director of Revenue Operations @Edmit

Read Beth's Story
Jphn Hubball

Super easy setting up Actiondesk to read our data tables, and now I can do everything inside a spreadsheet without having to bug our dev team.

Josh Hubball, Founder @Level Frames

Read john's Story
Romy Lynch

I love the spreadsheet feel because I can try and test different things, run small scale analyses and access all of my SQL data - live.

Romy Lynch, Co-Founder @Mona

Read Romy's Story

Want to combine data from Freshdesk and other data sources?

Actiondesk can easily blend data from different data sources in a single, unified spreadsheet report.

Toast POS
Sapaad Pte Ltd
Revel Systems
QuickBooks POS
Poster POS
Poster POS
Miva Merchant
Miva Merchant

Read more on Freshdesk and Actiondesk

How To Connect Freshdesk To Google Sheets

Follow our step by step guide to import Freshdesk data automatically into Google Sheets using an Apps Script. Alternatively